You need flexibility, not hassles.

Hotel bookings for business aviation take time. Lots of time.

You make one reservation. Then the trip changes. You cancel, hoping you can avoid any penalties. Then, you remember to change delivery instructions for flight plans, weather and handling for the next stop. And after all this, it's time to re-book.

But guess what? Another change drops into your e-mail before you even hang up the phone. The fees and time spent just keep adding up.

Timely response, making changes fast and often, saving money on travel expenses – it all demands professional attention. When you're required to do all this and maintain itinerary flexibility, count on Universal®.

Our specialized hotel booking team provides you:

Timely response

• Dedicated team members with an average of eight years of experience
• 24/7 team coverage

International expertise

• 50 years of trip support experience – more than two million trip legs
• Database of contacts, negotiated contracts, and concierge services
• More than 30,800 hotels in database, with crew preferences noted by profile

Room booking flexibility based on crew/passenger needs

• Unique amenities and options geared to your crew and passengers are available in some cases, such as:
  • Early/late check in or check-out
  • Waiver of fees for early departure or booking change
  • Pre-screening of properties and room locations for crew needs (proximity to airports, ease of transportation access, daytime noise levels, etc.)

One-call efficiency

• Make and update hotel reservations with one call
• All changes to your itinerary via Universal Trip Support Services flow automatically to your hotel bookings

Competitive discount rates

• Applied automatically based on Universal contracts

Consolidated billing

• One invoice for all trip support services
• Credit available