Trip Support - Flight Planning and Flight Support Services

Trip Support Services

Focused teams designed to meet your unique operational needs.

Meeting the changing needs of your flight department demands that your trip support service provider understands the way you work. You need to get fast, accurate, and responsive trip planning facilitation from a skilled source you trust, freeing you up to meet the requirements of your passengers and the business objectives your operation is designed to serve.

At Universal®, we designed our Trip Support Services model to focus on comprehensively supporting the needs of most every operator. Each of our Portfolio Teams is comprised of experienced trip support specialists dedicated to working with your type of operation.

This Team model offers you the benefits of:

• Responsive service – Any time of the day or night, you can turn to a dedicated team that knows and understands your operation and industry like no other.
• Seamless coordination – Guided by processes specific to each type of operation, a single team coordinates all aspects of your support, from building your flight plan to wheels down at your final destination.
• Clear, concise communications – Your team operates out of a dedicated center within our headquarters to facilitate information sharing.
• Quality control – By tracking trips from start to finish, your Portfolio Team can better ensure accurate, timely service.
• Fast access – Look to your team to give you instant access to all Universal services – from accommodations to fuel negotiation to security briefs and arrangements, and
  much more.